Person-centred counselling is a humanistic therapeutic approach developed by Carl Rogers that focuses on the client’s capacity for self-understanding and personal growth. This non-directive form of therapy is built on the fundamental belief that individuals possess within themselves vast resources for self-understanding and the ability to alter their self-concept, attitudes, and behaviours.

The approach operates through three essential core conditions: unconditional positive regard, empathy, and congruence. Unconditional positive regard involves accepting and valuing service users without judgement, regardless of their actions or feelings. Empathy requires the therapist to deeply understand the service user’s perspective and emotional experience. Congruence means the therapist maintains genuine authenticity in the therapeutic relationship.

The therapeutic process emphasises the quality of the relationship between counsellor and service user, rather than specific techniques or interventions. Instead of analysing service users or telling them what to do, person-centred counsellors create a safe, supportive environment where individuals can explore their experiences and feelings at their own pace. This approach trusts in the service user’s natural tendency toward growth and self-actualisation.

Research has demonstrated that person-centred counselling is effective for various mental health conditions, including depression, anxiety, relationship problems, and bereavement. Studies have shown that it can be as effective as other therapeutic approaches, including Cognitive Behavioural Therapy (CBT), particularly when delivered by experienced practitioners. The approach is especially beneficial for service users who prefer a more exploratory and self-directed therapeutic process rather than a structured, directive approach.